Shipping

1.Shipping Timeframe: All diamonds and mounted rings ordered from Southern Star Diamonds will be shipped between 4 to 6 weeks from the date of order. Our expert craftsmen meticulously craft each piece to perfection, ensuring the highest standards of quality and craftsmanship.

2.Shipping Method: We utilize trusted shipping carriers to deliver your orders safely and securely. Once your order is ready for shipment, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

3.Shipping Charges: We are pleased to offer complimentary shipping within Australia on all orders. All items will be insured when shipped from our warehouse to your nominated delivery address to ensure peace of mind.
Shipping Address: Please ensure that the shipping address provided at checkout is accurate and up to date. We are not responsible for delays or non-delivery due to incorrect or incomplete shipping information provided by the customer.

4.Shipping Updates: We strive to keep you informed every step of the way. You will receive email notifications regarding the status of your order, including confirmation of shipment and estimated delivery dates.

5.Shipping Restrictions: At this time, we only offer shipping within Australia. We apologize for any inconvenience this may cause to our international customers.

6 Return Shipping: The customer is responsible for return shipping costs unless the return is due to a manufacturing defect or error on our part. We recommend using a trackable shipping method and insuring the package for its full value to ensure safe and secure return transit.